★★★★★“I would like to sincerely thank Heilman and Khalid for the exceptional work they have done throughout all three defect inspections for our new home.
From the very first inspection until the final follow-up, both of them demonstrated outstanding professionalism, patience, and attention to detail. They were extremely thorough in identifying defects that many homeowners would have easily overlooked. Their experience and careful approach gave us confidence throughout the entire process.
What truly stood out was how they guided and advised us every step of the way, especially during difficult situations. Despite encountering rude and unprofessional behaviour from certain HDB staff, Heilman and Khalid remained calm, respectful, and highly professional at all times. They handled matters professionally and ensured that our concerns were properly highlighted and documented.
As many homeowners may already know, not every defect rectification will be completed perfectly by HDB, even after multiple inspections. However, thanks to Heilman and Khalid’s dedication and persistence, the condition of our unit improved significantly and we are genuinely satisfied with the outcome.
If anyone is looking for reliable, knowledgeable, and committed defect checkers, I would highly recommend Heilman and Khalid. Their workmanship, professionalism, and dedication truly speak for themselves.”
★★★★★“I had a great experience with DefectGuru. Their team was extremely professional, thorough, and reliable throughout the entire process. They took the time to explain everything clearly and provided a very detailed inspection, which gave me real confidence in the results.
What impressed me most was their responsiveness and attention to detail. You can tell they genuinely care about doing the job properly and helping their clients make informed decisions.
I would highly recommend DefectGuru to anyone looking for a trustworthy and professional defect inspection service.”
★★★★★“Excellent services provided by Khalid and team. Displayed great professionalism and dedication to the assignment and provided good guidance to a first-timer like me. Took over the responsibility of articulating each defect to the developer's team in clear and reasonable manner. Highly impressed and deeply grateful.”
★★★★★“We had a great experience with DefectsGuru! The team was prompt in replying our queries from the start and offered reasonable prices for their 3-trip package. What stood out was the excellent customer service - staff patiently explained and guided us through the defects checking process (e.g. what each trip entailed), recommended us cleaning products to upkeep our interiors and were meticulous in their checks.”
★★★★★“Highly Recommended!
Defects Guru provided excellent service. They are very professional, attentive to details, and extremely friendly. I’m really satisfied with their work!”
